FOR PERSONAL TRAINERS

AI admin staff for PTs who book on WhatsApp and bleed cash to no-shows

Personal training, small-group fitness, hybrid 1-on-1. Cadence runs your PT session packages, enforces the late-cancel cutoff, manages weather cancellations, and writes post-workout notes to the Owner Agent — so you stop chasing money between sets.

Solo PTs · small studios10/20-session packagesNo-show fee enforcementSingapore + Malaysia
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USE CASES

How personal trainers use Cadence today.

PT session packages billed once, used over months
Sell a 10-session PT package at S$1,200 or a 20-session block at S$2,200, with a 4-month validity window. Cadence sends the Stripe link via WhatsApp, tracks the remaining count per client, and pings the client when there are three sessions left so renewal feels natural instead of pushy. Different packages can run in parallel for the same client — say a 10-PT-pack alongside a separate small-group bundle — without you manually tracking which session deducts from where.
Late-cancel cutoff that enforces itself at 12 hours out
Set your late-cancel policy once (most PTs run 12-hour or 24-hour cutoffs) and Cadence enforces it without you having to be the bad guy. Client cancels at 11pm for a 7am session? The session deducts from their pack automatically and a polite WhatsApp explains why. The audit log shows you exactly when they cancelled and what policy fired. Your relationship doesn't suffer from awkward 'eh bro about that fee' conversations — the rules were communicated upfront and the system enforced them quietly.
Tiered pricing for prime-time vs off-peak slots
6am-9am and 6pm-9pm are gold; 11am-3pm sits empty unless you discount it. Configure different rates per slot (e.g. S$120 prime-time vs S$95 off-peak) and Cadence offers the right price automatically based on which slot the client picks. New leads see the off-peak option as the cheaper entry point, and existing clients can flex their schedule for the savings. Your calendar fills its dead zones without you having to negotiate one-off discounts.
Post-workout progress notes via the Owner Agent
After a session, message your Owner Agent: 'log for Sarah — deadlift 3x5 at 65kg PR, struggled on the last rep, focus on bracing next week.' Cadence stores the note against Sarah's profile, attaches it to the session record, and pulls it up automatically at the top of next week's confirmation message so you don't have to remember what you worked on. Over six months you build a real coaching history per client without ever opening a spreadsheet.
THE REALITY

Before Cadence vs after.

BEFORE
Without Cadence

It's Sunday 9pm and you've got back-to-back PT sessions at 5:30am, 6:30am, and 7:30am tomorrow. Three of next week's clients haven't paid their renewal yet, one client cancelled yesterday at 4am and you're not sure if you should charge her, and the outdoor session at East Coast Park on Saturday might get rained out. You've got a Google Sheet with everyone's session count that hasn't been updated since last Wednesday. You're tired before you've even trained anyone.

AFTER
With Cadence

Renewals nudge themselves three sessions out. Late cancels deduct cleanly. Weather cancellations get rebooked with a one-message Owner Agent command. Post-workout notes accumulate into a real coaching journal per client. Your Sunday night WhatsApp is quiet; your dashboard tells you tomorrow's three clients are confirmed and one has paid up for the new month already. You go to bed instead of admin.

WHAT IT DOES FOR YOU

The bits that matter most to you.

PT session packages
10-pack, 20-pack, custom blocks at any S$ amount. Validity windows enforced. Multiple packages per client run cleanly in parallel.
Late-cancel cutoff
12-hour or 24-hour cutoff (your call) enforced automatically. Pack deducts and a polite WhatsApp explains. No awkward in-person conversations.
Tiered prime-time pricing
Different rates per slot — premium for 6-9am/6-9pm, off-peak discount for midday. Off-peak slots fill themselves at the lower price.
Post-session coaching notes
One Owner Agent message logs a PR, a struggle point, or a programming note against the client's profile. Pulls up at the top of next week's confirmation.
Small-group session bookings
Saturday 2-4 person group sessions run as their own calendar layer with their own pricing — separate from your 1-on-1 packages, no double-booking.
PRICING

One baseline. Add-ons when you need them.

No tiers, no seats, no surprises. Setup fee is one-time. Monthly is everything else.

ONE-TIME
Onboarding & deploy
S$1,500
one-time
Senior Radiant lead assigned
Voice + tone calibration
Pricing + policy ingestion
WhatsApp Business setup
Live in 2 weeks
EVERY CADENCE CLIENT
Cadence baseline
S$200
/ month
Client Agent on WhatsApp
Owner Agent + daily brief
Cadence dashboard
Booking + payment collection
Reminders + escalations
Weekly tuning by Radiant
Unlimited messages
Book a call →
ADD-ON
Education Centre
+S$500
/ month
For tuition centres + enrichment schools
Students, parents + classes
Per-class attendance log
Lesson cycle billing
Cycle-end auto-invoicing
No hidden costs.
We don't charge per message, per booking, per seat or per anything-else. Radiant handles the prompts, the model, the WhatsApp policy compliance — you pay one monthly number.
FAQ

The questions personal trainers ask.

Can I sell 10/20-session PT packages?
Yes — package-based billing is the default PT setup. Define your pack (e.g. 10 PT sessions at S$1,200, 4-month validity), and Cadence sends a Stripe checkout link via WhatsApp the moment a client commits. The session count ticks down each completed workout, and a renewal nudge fires at three sessions remaining so you don't have the 'oh, are we still on for next week' uncertainty. Multiple packs can run in parallel — a 10-PT-pack plus a separate small-group bundle on the same client profile.
Different rates for early-morning vs prime-time slots — does that work?
+
Outdoor sessions get rained out — how do I handle weather cancellations?
+
I run small-group sessions on Saturdays (2-4 people) — separate from 1-on-1?
+
Can I track client progress notes against each session?
+
Late-cancel fees — can the system enforce a 12-hour cutoff?
+
What about month-to-month 'unlimited' memberships?
+
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See Cadence run your personal trainer.

20-minute call. We'll show you exactly how Cadence would handle your bookings, payments and reminders on WhatsApp.

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